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Privacy Policy

Last Updated: December 2025

1. Information We Collect

We collect essential data to ensure a seamless and secure experience across our web and desktop applications. This includes:

  • Account Information: Profile data (username, avatar, email) managed securely via our authentication providers.
  • Real-Time Communication Data: IP addresses and network routing information necessary to establish direct connections for voice, video, and real-time syncing. We do not record or store your live audio/video streams.
  • AI Interaction Data: Prompts, context, and chat history processed when utilizing our integrated AI features.
  • Technical & Usage Data: Device specifications, application crash reports, browser types, and interaction analytics to improve stability and performance.

2. How We Use Information

Your data powers the core functionalities of the platform. Specifically:

  • To establish secure connections and synchronize playback/game states between users in rooms.
  • To provide contextual and intelligent responses via our AI chat systems.
  • To manage your friendships, direct messages, and persistent room settings stored securely in our databases.
  • To improve application performance through anonymous diagnostic reports.

3. Data Sharing & Third Parties

We prioritize your privacy and do not sell your personal data. We share information only with essential third-party service providers (such as secure database hosting and authentication services) and integrated services (like external media playback), strictly for operating the platform. AI interactions may be processed by trusted third-party providers under strict confidentiality agreements.

4. Data Security

We implement industry-standard security measures. Sensitive environment variables and authentication tokens are secured via remote databases. Real-time media streams are encrypted end-to-end by default design.

5. Your Rights

You maintain full control over your data. You have the right to access, correct, or permanently delete your personal information. Account deletion can be performed at any time via the dashboard settings, which will instantly purge your profile and associated data from our servers.

6. Contact Us

If you have questions regarding this policy or your data rights, please contact us via our Community Discord or email us at privacy@vire.app.